Certified refurbished by Amazon. This is the only model that has the
"Mayday" button that lets you immediately talk to a tech for help with
your tablet or apps. System updates have added "Alexa". Amazon Kindle Fire HDX 8.9" 2.5GHz, Wi-Fi, 32GB 4th Gen. I purchased
this because I thought I would like a larger tablet, but have decided my
smaller one is preferrable. Comes with 2 covers. New condition!!