Town Manager announces Sgt. Jennifer Frank to be Norwich’s next Police Chief

Submitted 14 days ago

Beginning April 13, 2019, Sergeant Jennifer Frank will be promoted to Police Chief, replacing Chief Doug Robinson, who recently announced his retirement, effective April 12. Chief Robinson is retiring after serving Norwich since 2002 and from 2004 as Chief.

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Statement from Town Manager Herb Durfee:

“While Chief Robinson’s retirement will result in a tremendous loss to the community, I’m excited to usher in the next era of quality law enforcement and community engagement with the appointment of Sgt. Frank to Chief in mid-April.

“Since coming to Norwich, we’ve figured out what a superstar Jen is for the department and our citizenry. She brings a professional and educational background and talent that is perfect for our community. On or off duty, it’s not unusual to see the Sgt. playing kickball in uniform with elementary school students, participating in “Coffee with a Cop Day”, leading the Norwich Cadet Program, carving Halloween pumpkins with the Norwich Business Council, and, as warranted, she’s pulled a car or two over for speeding!

“In her short time in Norwich, Sgt. Frank has raised the bar for transparency, community policing and involving our youth. She’s worked hard to engage residents and businesses. She’s “upped” training opportunities for the region’s public safety personnel and has successfully written grants, for instance, to replace outdated bulletproof vests for all police officers on the force. Also, she already has interfaced with Chief Robinson and my office to take on the full duties of the Police Department’s day-to-day management.

“Beyond these accomplishments, Sgt. Frank is a person of high integrity, character and maintains an unrelenting resolve to serve the citizens, businesses, and visitors of Norwich in the most professional manner possible. It’s a pleasure to work with Jennifer. We all will benefit from her leadership.
“Between now and mid-April, a search and recruitment effort will be undertaken to fill the sergeant position that will be vacated when Jennifer assumes the Chief position. Sgt. Frank holds a Bachelor of Art’s degree in Political Science, a Master’s degree in Education, and a Doctorate in Education. Before coming to Norwich, she’s served as a detective/school resource officer, special investigator for crimes against women, an interim emergency planning director, and a Social Studies teacher. She also has numerous professional affiliations, honors/awards, and other professional recognitions.”

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