Co-op Service Center

The Norwich location of the Co-op Service Center is now open

Submitted 15 days ago
Created by
Demo sofronas

This expansion into Norwich will make things a lot easier

The Norwich location of the Co-op Service Center is now open. I did a story on this location getting a new business a few months ago. If you wish to read it please click here:

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For this story, I took some photos and provided information from the Co-op web-site to give you the most accurate information possible. I believe and predict that this Service Center will be a huge success. Please enjoy the story and if you need service stop by and give them a try. 

Main Service Bay entrance

Main entrance to Service center

These bays will be full of cars 

Welcome sign to the entrance that used to be Prime Suburu Sales office

This letter was sent to all Co-op members to announce the service center expansion. See below:

Dear Members,

I have some exciting news to share and wanted you to be among the first to know.

On Route 5 in Norwich, Vermont, an expansive auto repair facility is now vacant with the move of Prime Subaru to its new location in White River Junction. This repair facility has wide, expansive bays for vehicles, plenty of parking for customers, and convenient access to free public transportation by way of the Advance TransitGreen Line. This comes at a great time for us, as our Service Center on Park Street in Hanover is working at capacity, with customers having to wait weeks for repairs.

On Tuesday, November 6, we finalized the paperwork to lease the Norwich facility. We plan to expand our repair operations into the space in the coming weeks. With two facilities in operation, we will bring much-needed relief to our Service Center employees and more repair services to our communities.

Any new business decision is exciting, but this one is particularly rewarding. Our customers often tell us there’s a simple reason they bring their vehicles to the Co-op: trust. They tell us they love the Service Center, but they wish we had more space. Now we will. The spacious, paved parking lot in Norwich has room for 100 vehicles, compared to the 20 vehicles we can hold at our Hanover location. We hope to begin scheduling appointments in December, and will be fully staffed and operational by next spring. To thank our members and customers, we will also plan a celebration at the new facility next year.

The advantages of having two repair centers are numerous. We can offer both New Hampshire and Vermont state inspections, a service many members have requested. We can greatly reduce the wait time for repairs. We can expand services from 5 1/2 days per week to up to 7. And we can make our business more streamlined and efficient, offering more repair work in less time.

None of this would be possible without a team of people working hard to make it happen. In particular, I’d like to spotlight the Co-op’s Service Center team and thank them for all of their hard work. Led by manager Jimmy Kidder, they not only have the vision to take us into the future, but they’ve helped make our Service Center the trusted business it is today.

Questions? We’d love to hear from you.

For general information about the Service Center
Jimmy Kidder
Service Center

For media inquiries
Allan Reetz
Director of Public

For all other questions or feedback
Amanda Charland
Director of Outreach and Member

Ed Fox
General Manager

My thanks to all the members and customers who have made our Service Center so successful over the years. You’ve been patient, loyal, and supportive, and we look forward to having two locations with which to serve you for many years to come.

Thanks, for reading

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