I was buying stamps and mailing a package recently at our Norwich Post Office and recognized a newcomer to the office. I had heard that Mary Osgood was coming to Norwich as the new Postmaster. I immediately welcomed her to the office/town and we talked for a few moments about our mutual careers in the United States Postal Service. We worked together over the years and had not seen each other in a few years. (I retired in 2009), and she was the Postmaster of Chelsea at the time.
I asked Mary if I could introduce her to the town of Norwich through a short story. Here is her story:
She began her career with USPS as an RCA (Rural Carrier Associate) back in 1994 in her home town of Corinth VT. A short time later Mary transferred to Barre VT as an RCA which allowed her the opportunity to work in several offices assisting whenever needed. In 1997 She was promoted to a clerk position in the White River Jct facility. Three months later Mary was placed in an Acting Supervisor position in the Processing and Distribution Center.
In 2000, Mary was selected to participate in the ASP (Associate Supervisor Program) in MA which included 4 months of on the job training in the Burlington Processing and Distribution facility followed by another 4 months on detail as Supervisor of Customer Service in the Burlington Post Office. She returned to WRJ as an SDO (Supervisor of Distribution Operations) where she served until her appointment as Postmaster of Strafford, VT in 2001. Mary was then promoted to Postmaster of Chelsea VT in 2003. In 2011 she was asked to do an OIC in Randolph VT, where she later became Postmaster. This was followed by an OIC and Postmaster position in White River Jct. between 2012 and July of 2018. There were additional OIC’s in Montpelier and Williamstown as well.
I asked Mary what she liked most about her Postal career and this was her reply:
I truly appreciate the opportunities that have been afforded me during my career with the USPS.
Most specifically I’ve enjoyed getting to know my customers. I feel my strengths are in Customer Service, USPS Regulation, Contracts, Labor, USERRA and assisting with Arbitrations. The USPS continues to afford me numerous opportunities to learn and grow.
I asked Mary to tell me a little about her family.
My husband George and I have been married for 34 years and we own Osgood’s Organic Dairy Farm in Corinth, VT. My husband retired almost 10 years ago from construction and decided to follow his dream of farming. Growing the farm has been an exciting endeavor and we hope to be offering Organic Products in local markets soon. Our 4 children are: Dr. Seth Osgood who recently moved from Austin TX to Norwich with his wife Kate and 4 children; Hadley (7), Rhyder (5), Rhett (3) and Harper (1). George Jr. was a Building/Maintenance Mgr. moved back from Austin TX and bought a house in Vershire, VT with is fiancé Samantha. Marisa Osgood enjoys her work at the Marion Cross Elementary School and Christina Constantine is a Beautician and Functional Medicine Health Coach (with Seth) and is married to Nicholas, they have a 2 yr old daughter named Madyn.
Mary said that she looks forward to meeting her customers, interacting with the community and utilizing her 25 years of service, experience and networking skills to help customers resolve situations promptly and efficiently. She will make every effort to execute and fulfill the duties of her position as the new Postmaster here in Norwich.
I called them up to the counter for this photo by ringing the magical bell
(Oh how I hated that bell and yes I introduced it )
Maureen, Mary, and Dan ( AKA ) the staff at the Norwich Post Office in front of the Philatelic stamp display
New Postmaster tending to her packages