Suzanna Liepmann and Karen Kayen

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Submitted a year ago
Created by
Frank Orlowski

Kayen & Liepmann PC

When a business person is able to a establish a business in a community and operate it successfully over a number of years, it is a testament to the abilities of that business owner and to the community where the business is located.  When considering this in Norwich, a business such as Dan & Whit’s comes to mind immediately, but several other businesses and professional offices also fit the bill, including the accounting firm of Kayen & Liepmann PC.

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Even though Karen Kayen and Suzanna Liepmann joined forces to form the current firm in early 2016, Kayen first opened her office in Norwich 20 years ago. Over the years, Kayen’s firm occupied three different locations in Norwich, settling on the current office space at 295 Main Street in 2004.

Suzanna Liepmann came aboard as a co-owner of the firm after working as an accountant in other Upper Valley firms. At the time, Liepmann says she was “looking for a change” and having known Kayen for many years, the pair decided to partner in Kayen’s Norwich firm.  It just so happened that as the two were preparing their partnership, additional office space was available next to Kayen’s office making the physical transition possible.

What makes Norwich such a good place to conduct their business? “The convenience, parking, being close to the post office, and the great downtown business community,” says Kayen.  “Norwich is close to home,” says Liepmann – she lives in South Strafford, and Kayen lives in Norwich – “and the great sense of community here,” Liepmann adds.

They also find that “the clients enjoy coming here,” says Kayen.  A trip to their office allows the clients time to frequent the other close-by businesses in town.

Though their firm primarily works with clients in the Upper Valley, they have clients throughout Vermont and New Hampshire and beyond. Some clients even live beyond the borders of the US; these are generally ex-pats that now live in other countries.  Many of their firm’s clients who live in other parts of the world are former area residents who relocated, yet wish to continue working with the firm, Kayen says.

lients often stick with a business because of the personal service they receive. “Clients appreciate that we explain things to them,” says Kayen.As both Karen Kayen and Suzanna Liepmann are veteran certified public accountants, I wondered what makes the work continue to be invigorating and fun for them? “The clients,” both answered simultaneously.  With every client and their different needs, the work continues to be challenging and enjoyable.

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